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HR Support for Small Businesses
If you’re dealing with an employee issue and not sure what to do next, I provide practical HR support to help you handle situations clearly and confidently.
From underperformance and difficult conversations to workplace conflict and policy questions, the focus is on helping you take the right action early, before issues escalate.
Support is designed to be proportionate, practical, and aligned with how small organisations operate.
HR Support for Individuals
In addition to supporting small businesses, HR Insight Studio also offers guidance to individuals navigating workplace situations.
This includes support with matters such as flexible working requests, preparing for difficult conversations, and understanding how to approach workplace challenges with confidence and clarity.
Workplace Mediation
Workplace conflict can quickly affect relationships, wellbeing and the wider team. I provide independent and confidential workplace mediation to help colleagues and managers address difficult issues, rebuild communication and find a practical way forward. Combining specialist mediation training with over a decade of HR and employee relations experience, I bring a strong understanding of workplace dynamics and conflict resolution to the mediation process.
Workplace mediation starts from £595 for a two-person mediation.
Employee Issue Clarity Call
If you’re dealing with an employee situation and not sure what to do next, this session is designed to give you clarity and confidence.Whether it’s underperformance, a difficult conversation, or a situation that’s starting to escalate, we’ll work through it together and identify the best way forward.
Many issues become more complex simply because they’re left too long, getting early clarity can make a significant difference.
💼 What’s included:
A focused 60-minute session
Review of your situation and key concerns
Clear, practical next steps
Guidance on risks and how to approach the situation
Space to ask questions and talk things through
🎯 Who this is for:
Small business owners or managers dealing with a people issue
Anyone unsure how to handle a situation correctly
Businesses wanting to address problems early and avoid escalation
💸 Investment:
£75 per session
🚀 Next step:
If you’re dealing with a situation right now, book a session or get in touch, I’ll help you understand what to do next.
How I Can Help
Employee Issues & Employee Relations
Support with handling employee situations in a way that is clear, fair, and legally sound.
This includes:
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Disciplinary and grievance situations
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Managing underperformance
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Absence and attendance issues
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Ensuring decisions are consistent and defensible
The focus is on helping you take the right action early, reducing risk and avoiding escalation.
Manager Development
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Helping managers build the confidence and understanding they need to handle people issues effectively.
This includes:
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Guidance on real workplace situations
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Support with difficult conversations
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Developing practical decision-making skills
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Understanding responsibilities and good practice
The aim is to help managers take action earlier and manage situations more effectively day-to-day.
HR Policies and Processes
Support with creating clear, practical frameworks that enable consistent and compliant people management.
This includes:
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HR policies and procedures
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Documentation and record-keeping
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Ensuring alignment with employment legislation
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Promoting consistent approaches across the business
The focus is on making HR processes usable and effective, not overly complex.
Workplace Conflict & Sensitive Situations
Support in addressing workplace tension early and managing situations constructively.
This includes:
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Identifying early signs of conflict
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Guidance on how to approach difficult situations
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Supporting resolution-focused conversations
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Maintaining working relationships where possible
The focus is on preventing escalation and handling situations calmly and proportionately.
Employee Wellbeing & Sustainable Work
Supporting a practical, everyday approach to wellbeing that is embedded in how people are managed.
This includes:
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Understanding how management style impacts wellbeing
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Addressing workload, communication, and team dynamics
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Supporting managers to recognise early signs of stress or disengagement
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Linking wellbeing to performance, absence, and retention
The aim is to create a more sustainable, positive working environment , not just standalone wellbeing initiatives.
People Management Support
Providing practical support to help businesses manage day-to-day people matters with clarity and confidence.
This includes:
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Handling employee concerns and workplace situations
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Guidance on performance and conduct matters
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Supporting fair and proportionate decision-making
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Ensuring consistency in how people are managed
The aim is to help organisations take a structured and balanced approach to people management, reducing uncertainty and improving day-to-day handling of situations.
Support for Individuals
Flexible Working Requests
Support with preparing and strengthening flexible working requests, helping you present a clear, well-structured case that takes into account both your needs and those of the business.
Workplace Situations & Conversations
Guidance on how to approach situations such as performance concerns, changes to working arrangements, or sensitive conversations with your employer.
Understanding Workplace Rights & Options
Guidance to help you understand your rights, assess your options, and approach workplace situations with clarity and confidence, particularly where decisions carry uncertainty or risk.
🔹 How Support Is Provided
Support is practical and focused, helping you understand your options and take the right next step based on your individual circumstances.
🔹 Ways to Work Together
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Focused session to talk through your situation and build a clear approach
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Review and refinement of written requests or communications
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Guidance on how to position and communicate effectively
🔹 Important to Note
Support is provided as guidance based on experience and best practice. Outcomes cannot be guaranteed, as decisions remain with your employer.
Approach
The focus is not on introducing unnecessary complexity, but on providing clear, proportionate guidance that supports both the organisation and its people.
In many cases, early intervention and confident management can prevent situations from becoming more complex.
Call to Action
If you’re dealing with a situation right now, get in touch or book a session, I’ll help you understand your options and next steps.
What People Say
Real experiences from people I’ve supported with workplace issues.
Marilena provided me with clear, practical HR advice that made a real difference in handling workplace situations.
-Customer Support Team Member
I was given reliable guidance and helped me understand the best way to handle effectively HR issues. Thank you!
-Data Analytics Professional
An approachable, knowledgeable, and genuinely supportive HR professional when dealing with work situations. Professional advice given with great care.
-Global Partnerships Manager